Bag Warranties

WARRANTY INFORMATION

2-YEAR CRAFTSMANSHIP GUARANTEE

Your Ventra bag is covered for 2 years against craftsmanship defects — stitching, zippers, structural integrity.

HOW TO FILE A CLAIM:

Email warranties@ventragear.com with:
- Your order number
- A photo of the issue
- Brief description

We'll respond within 48 hours.

WHAT'S COVERED:

- Stitching failure
- Zipper defects
- Material defects
- Hardware breakage

WHAT'S NOT COVERED:

- Normal wear and tear
- Damage from misuse
- Cosmetic damage (scuffs, scratches)